How to shop at Musicademy.com
First, you will need to set up an account. Just click on Create Account, and enter your
details as requested. The boxes marked
with an * will need to be completed for your account to be set up properly; any
other fields are purely optional, but if you complete these it will help us to
tell you about products and offers that you might like. You will receive an e-mail confirming your
new account immediately.
When you find a product you are interested in, click on the
picture or the Buy buttons, and you will be able to view the product in greater
detail. To purchase the product, click on Add to Cart and then continue
shopping. The contents of your shopping cart are always visible at the top
right of the screen. The charge for sending your order to the shipping address that
you have chosen is shown in your shopping cart. Please note that all prices and charges are quoted in UK Pounds Sterling
(£).
Third, proceed to the checkout. Once you have finished shopping, you can
proceed to the checkout, where you can confirm where you want the goods to be
sent, and how you would like to pay. Please see Payment Options for further information on payment, or go to
Shipping and Returns to find out how long your order will take to reach you. Once you have completed your order and gone
through the checkout, you will immediately receive an e-mail from us confirming
your order. If you have paid by debit or
credit card, you will also receive an e-mail from Protx confirming that your
payment has been authorised. If you have paid using a non-UK card, your
card issuer/ bank will convert the UK Pounds (£) total to your card currency at
their normal exchange rate, and deduct that amount from your card/ bank
account.
Any Questions?
Please either call us on +44 (0)1923 282878 or email info@musicademy.com.
With the Musicademy branded DVDs we offer a money back guarantee if the product has failed to be the best guitar/vocals/keyboard worship teaching DVD you have ever used. To qualify for this you will need to return the item in pristine condition within two weeks (three weeks for international orders) of your initial order together with an explanation of why you are returning it and a photocopy of the cover of the product you are comparing it to. Please note that we are able to tell if DVDs have been copied. In this instance your guarantee will be invalid. We have never yet had an item returned (unless someone has bought, say Intermediate but then found that Beginners would be more appropriate). Our customer satisfaction ratings are very high but we are very happy to honour this guarantee if you genuinely have an alternative that you consider is superior and no longer want to keep the Musicademy DVD. The Musicademy DVDs are sold for
individual use only. It is illegal to copy them, loan them out (even in a non
commercial setting) or to use them in a group teaching situation. If you would
like to use the DVDs for anything other than your own individual tuition, please
apply for a license from Musicademy. Email info@musicademy.com We are putting together a resource pack for churches that would like to use the DVDs in a teaching situation. Please contact us for details. |

