Privacy Policy

Musicademy will not sell or rent your name, phone number, e-mail address, account information, address or any other personal information to any third party. We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose.

If you have registered your email address on our website, we may send you emails from time to time with useful information and offers. To unsubscribe, simply follow the unsubscribe steps detailed on each mailing. In submitting your email address you agree to receive such emails but you can unsubscribe at any time.

As a company that operates internationally, your information may be stored or processed outside the European Economic Area.

Your privacy is taken very seriously. If you have any concerns or questions, or if you wish to cancel your account, please contact us.

When you place an order with us we collect certain information which is required to allow us to process your transaction. This includes your personal details, order details and details of your address(es).

We will use this information to process your transaction and despatch your order. We may at times ask for other details, for example the instrument you play. These details will be used for profiling and marketing purposes. Providing us with this sort of information is entirely voluntary.

In providing us with your email address you agree to our terms and conditions which may include receiving our newsletter and other marketing communications from us. You can unsubscribe from receiving these communications at any time. For instance, each email communication contains unsubscribe instructions at the bottom of each email.

On occasion we may ask for feedback from you about the usage or services our website provides to help us develop and improve it further.

For quality control and training purposes, we may monitor or record your communications with us.

We will keep your information for as long as is reasonably necessary for these purposes.

Cookies

In order to improve your experience when shopping on the website we use cookies. A cookie is a piece of information our website will place on your computer’s hard drive that can track your movements while you are on the website, it will also recognise you when you visit our website again.

Cookies are stored in order for us to continually improve our website and provide a better online shopping experience for you. They are mainly used for marketing purposes, but they are also used to tell us what country you are coming from so we can make sure that prices are displayed in the correct currency and pages in the correct language. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.aboutcookies.org.

Changes to this privacy statement

This privacy statement may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.

Your consent

By visiting www.musicademy.com, you are accepting and consenting to the practices described in this privacy policy and the terms and conditions.