Its always best to contact us first by email – you can normally expect a helpful and friendly reply within 1-24 hours.
Email: [email protected]
Our Facebook Group is a great place to get support from other people too. Perfect for more general questions about worship and music.
Order Update Queries: Please note that we DO NOT update the website order status from “Processing” to “Shipped”. Instead we dispatch within the agreed time (expedited if you have requested that).
Email is our preferred first method of contact and we guarantee a quick reply. Email is the only way to obtain order tracking information.
Musicademy co-founder Marie Page (left) runs the UK office and manages our social media accounts
Facebook Page: Musicademy
Facebook Group: The Musicademy Worship Community – well worth joining – a vibrant group of worship musicians asking and answering questions and providing helpful links, tips and advice.
Our UK office:
1 Batts Pond Lane
West Sussex BN5 8YU
Our US warehouse is at:
1400 N Hwy 360 #100, Grand Prairie, TX 75050 USA
(Please DO NOT return products to the US address)
We try to get back to all enquiries within 24 hours with a personal response.
“Thank you for how helpful you always are when I have a question. Your response time is amazing and I appreciate it.” Christy Stock, NY USA