Its always best to contact us first by email – you can normally expect a reply within 1-24 hours
You may also find your query is already dealt with by our FAQs
Or why not try posting a question on our Facebook page? We’ll answer that really quickly, other customers may have the answer and its always helpful for others to see questions and answers in a public setting.
Order Update Queries:
Please note that we DO NOT update the website order status from “Processing” to “Shipped”. Instead we dispatch within the agreed time (expedited if you have requested that).
We are on top of our Christmas orders. If you have ordered the product in the last day or so it will be on it’s way to you.
UK Telephone: (country code is +44)
01923 282 878 – email is our preferred first method of contact and we guarantee a quick reply. Email is the only way to obtain order tracking information.
07782 171459 (cell/mobile)
315 675 5074 – email is our preferred first method of contact and we guarantee a quick reply
Musicademy Facebook Page
Our Facebook Group: The Musicademy Worship Community – well worth joining – a vibrant group of worship musicians asking and answering questions and providing helpful links, tips and advise
Oak Tree House, Berry Lane
Herts WD3 5EY
Our US warehouse is at:
2002 Avenue R, Grand Prairie, TX 75050
(Please do not return product to the US address)
Its also fine to buy DVDs by USD or pound sterling cheque to the UK address.
We try to get back to all enquiries within 24 hours with a personal response.
“Thank you for how helpful you always are when I have a question. Your response time is amazing and I appreciate it.” Christy Stock, NY USA